Hands-on exploration of GenAI capabilities for autonomous bots on Webex Contact Center
Cloverhound's Cisco AI Agent Studio Workshop follows a hands-on approach, enabling customers to discover, define, and explore Cisco GenAI capabilities for autonomous bots on Webex Contact Center (WxCC).
Build customer awareness on basic GenAI concepts and Cisco's approach to GenAI bots in AI Agent Studio. Understand the foundational elements that power intelligent automation.
Help the customer define a specific use case to implement a GenAI bot using Cisco AI Agent Studio. Identify opportunities and craft solutions tailored to your business needs.
Assist the customer to configure their very own GenAI bot, using Cisco AI Agent Studio and integrating it with Cisco WxCC to provide live agent handover capabilities.